Elevated latency affecting residential and mobile proxy creation has subsided, and proxy creation is back to normal. Existing proxy traffic and ISP and datacenter proxy creation were not affected. We’re continuing to monitor.

The error is coming from increased response latency in our downstream provider. Until this is resolved, we recommend increasing response timeouts. If you are using our SDK, recommended example snippet:

import Kernel from '@onkernel/sdk';

// client-wide: applies to every request
const client = new Kernel({
  timeout: 5 * 60 * 1000, // 5 minutes
});

// or per request (options are the last argument)
const browser = await client.browsers.create(
  { stealth: true },
  { timeout: 5 * 60 * 1000 },
);